Benchcraft / Service room
Operator guide / Service room

Contact Permission Gate

Prepare a follow-up shortlist under a contact preference and acknowledgement rule.

Prepare your sheet

Use one row per reference observation. Enter Request, Preference, Channel. Check that every row belongs to the same review scope.

Decision rule

An approved channel and an open request are required. A withdrawn preference overrides all other states. This tool only prepares a list.

Worked result

The fictional example contains 3 input rows. Its result is 1 eligible follow-up.

ReferenceChannelQueue decision
S-14emailReady
S-18phoneExclude: withdrawn
S-20emailExclude: closed

Run it on your own inputs

  1. Open the tool and choose Start empty or edit the example.
  2. Enter the inputs, resolve validation messages and review the decision sheet.
  3. Download the text report or print the summary for the responsible person.

Open the working tool

Source and support

Prepare a follow-up shortlist under a contact preference and acknowledgement rule. The source discusses opportunities around the permissions and boundaries of agent-operated work. Benchcraft designed this tool’s inputs, decision rule and example for this office task. Reviewed source · Greg Isenberg at 22:28.

Request a custom workflow. €149 one-time pilot after written scope agreement. JB Codex adapts one repeated job with a worked example and owner review.