Benchcraft / Site Library
All buyer questions

How do I set a revisit reserve using a measured callback rate and a known callout cost?

Use a comparable historical cohort and count one callback per original job. The reserve is an expectation, not a promised count.

Open Snag reserve review

Try the worked example

These are the example inputs from Snag reserve review. Replace them in the tool to run your own case.

Completed installs (jobs)Callbacks recorded (jobs)Upcoming install batch (jobs)Cost per return (€)
8065095

Example result
Expected reserve for batch · €356.25

Who uses this?

Installation supervisor. The free online tool runs the calculation in your browser. To edit the files and use the tools offline in one business, see the €49 offline edition.

Where the idea came from

A trade estimator turns a customer enquiry into an operator-reviewed quote. This independent application adapts that idea to set a revisit reserve using a measured callback rate and a known callout cost.

Original video